Privacy policy
Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither required by law or contract nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This applies only insofar as no other information is given in the processing operations described below. "Personal data" means any information relating to an identified or identifiable natural person.
Server log files
You can visit our websites without providing any personal information. Each time our website is accessed, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the volume of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 (1) (f) GDPR on the basis of our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our services. Your data may be transferred to third countries outside the EU, in particular to Canada and the USA, and processed there. An adequacy decision of the EU Commission exists for Canada. For the USA, an adequacy decision of the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations comparable to those of the EU Commission's standard contractual clauses.
Contact
Controller
Please contact us if you wish. The controller responsible for data processing is: Marlon de Santo, August-Borsig-Str. 8, 97526 Sennfeld, Germany, 01705498408, marlon@senzo.wine
Customer-initiated contact by email
If you contact us on your own initiative by email for business purposes, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves to process and respond to your enquiry. If the contact serves to carry out pre-contractual measures (e.g. advice in the case of purchase interest, preparation of an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR. If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) (f) GDPR on the basis of our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6 (1) (f) GDPR. We use your email address only to process your enquiry. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of establishing contact. If the contact serves to carry out pre-contractual measures (e.g. advice in the case of purchase interest, preparation of an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR. If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) (f) GDPR on the basis of our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6 (1) (f) GDPR. We use your email address only to process your enquiry. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Customer account, orders
Customer account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You may withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent up to the point of withdrawal. Your customer account will then be deleted.
Collection, processing and disclosure of personal data for orders
When you place an order, we collect and process your personal data only insofar as this is necessary for the fulfilment and processing of your order and for processing your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is carried out on the basis of Art. 6 (1) (b) GDPR and is necessary for the performance of a contract with you. Your data is disclosed, for example, to shipping companies, dropshipping or fulfilment providers, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the statutory requirements. The scope of the data transfer is limited to a minimum. Your data may be transferred to third countries outside the EU, in particular to Canada and the USA, and processed there. An adequacy decision of the EU Commission exists for Canada. For the USA, an adequacy decision of the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations comparable to those of the EU Commission's standard contractual clauses.
Reviews, advertising
Review reminder
After your order, we would like to ask you to review your purchase with us. For this purpose we use your personal data (name, email address, order information) independently of the processing of the contract in order to send you a review reminder by email after an order has been placed, provided that you have expressly consented to this. The processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You may withdraw your consent at any time using the corresponding link in the email or by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent up to the point of withdrawal.
Use of your personal data for sending postal advertising
We use your personal data (name, address), which we have received in the course of the sale of goods or services, to send you postal advertising, provided that you have not objected to this use. The provision of this data is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is carried out on the basis of Art. 6 (1) (f) GDPR on the basis of our overriding legitimate interest in direct marketing. You may object to this use of your address data at any time by notifying us. The contact details for exercising your objection can be found in the legal notice.
Use of the email address for sending newsletters
We use your email address to send information and offers by newsletter, provided that you have expressly consented to this. The data processing serves exclusively the purpose of promotional communication. For this purpose we process your email address and, where applicable, further data that you have voluntarily provided when registering for our newsletter. The processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You may withdraw your consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent up to the point of withdrawal. To do so, you may unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list. Despite removal from the distribution list, we may continue to store your email address on a so-called blacklist in order to prevent you from receiving newsletter emails from us in the future. This storage is carried out on the basis of Art. 6 (1) (f) GDPR on the basis of our and your legitimate interest in preventing the renewed use of your email address for sending our newsletter. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you.
Use of Klaviyo
For sending our newsletter we use the service of Klaviyo Inc. (125 Summer St Floor 7, Boston, MA 02111, USA; "Klaviyo") within the framework of processing on our behalf. We pass on the information you provide when registering for the newsletter (email address, first and last name where applicable) to Klaviyo. The data processing serves the purpose of sending the newsletter and evaluating it statistically. In order to evaluate newsletter campaigns, the newsletters sent contain a 1x1 pixel graphic (tracking pixel) or a tracking link. This allows us to determine whether you have opened the newsletter and whether you have clicked on any integrated links. In this context we collect your personal data such as IP address, browser type and device as well as the time. Usage profiles may be created from this data under a pseudonym. The data collected is not used to identify you personally. The data collected is used solely for statistical evaluation in order to improve newsletter campaigns. Your data is generally transferred to Klaviyo servers in the USA and stored there. For the USA, an adequacy decision of the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Klaviyo has certified itself under the TADPF and has thereby undertaken to comply with European data protection principles. The processing of your personal data is carried out on the basis of Art. 6 (1) (f) GDPR on the basis of our overriding legitimate interest in a targeted, effective and user-friendly newsletter system. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you.
Further information on data protection at Klaviyo can be found at https://www.klaviyo.com/legal/privacy-notice and at https://www.klaviyo.com/legal/data-processing-agreement.
Merchandise management
Use of an external merchandise management system
For the processing of contracts we use a merchandise management system within the framework of processing on our behalf. For this purpose, the personal data collected in the course of your order is transferred to easybill GmbH, Düsselstr. 21, 41654 Kaarst.
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6 (1) (b) GDPR.
Payment service providers
Use of PayPal
On our website we use the payment service PayPal of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of enabling us to offer you payment via this payment service. When you select and use payment via PayPal, the data required for payment processing is transferred to PayPal in order to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) (b) GDPR. All PayPal transactions are subject to the PayPal privacy policy. This can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Use of PayPal Plus
On our website we use the payment service PayPal Plus of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of enabling us to offer you payment via this payment service. When you select and use payment via PayPal, credit card via PayPal or direct debit via PayPal, the data required for payment processing is transferred to PayPal in order to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) (b) GDPR. For individual payment methods such as credit card via PayPal or direct debit via PayPal, PayPal reserves the right to obtain a credit report based on mathematical and statistical procedures using credit agencies. For this purpose, PayPal transfers the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, performance or termination of the contractual relationship. The credit report may contain probability values (score values) which are calculated on the basis of scientifically recognised mathematical and statistical procedures and in the calculation of which address data is included, among other things. Your legitimate interests are taken into account in accordance with the statutory provisions. The data processing serves the purpose of the credit check for the initiation of a contract. The processing is carried out on the basis of Art. 6 (1) (f) GDPR on the basis of our overriding legitimate interest in protection against payment default where PayPal makes advance payment. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6 (1) (f) GDPR by notifying PayPal. The provision of the data is necessary for the conclusion of the contract with the payment method you have chosen. Failure to provide it means that the contract cannot be concluded with the payment method you have selected.
Use of PayPal Express
On our website we use the payment service PayPal Express of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of enabling us to offer you payment via the PayPal Express payment service. In order to integrate this payment service, it is necessary for PayPal to collect, store and analyse data (e.g. IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies may also be used for this purpose. The cookies enable your browser to be recognised. The processing of your personal data is carried out on the basis of Art. 6 (1) (f) GDPR on the basis of our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you. When you select and use PayPal Express, the data required for payment processing is transferred to PayPal in order to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) (b) GDPR. Further information on data processing when using the PayPal Express payment service can be found in the corresponding privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.
Use of PayPal Check-Out
On our website we use the payment service PayPal Check-Out of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of enabling us to offer you payment via this payment service. When you select and use payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, the data required for payment processing is transferred to PayPal in order to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) (b) GDPR. Cookies may be stored in this context which enable your browser to be recognised. The data processing that takes place as a result is carried out on the basis of Art. 6 (1) (f) GDPR on the basis of our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you. Credit card via PayPal, direct debit via PayPal & "Pay Later" via PayPal: For individual payment methods such as credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical and statistical procedures using credit agencies. For this purpose, PayPal transfers the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, performance or termination of the contractual relationship. The credit report may contain probability values (score values) which are calculated on the basis of scientifically recognised mathematical and statistical procedures and in the calculation of which address data is included, among other things. Your legitimate interests are taken into account in accordance with the statutory provisions. The data processing serves the purpose of the credit check for the initiation of a contract. The processing is carried out on the basis of Art. 6 (1) (f) GDPR on the basis of our overriding legitimate interest in protection against payment default where PayPal makes advance payment. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6 (1) (f) GDPR by notifying PayPal. The provision of the data is necessary for the conclusion of the contract with the payment method you have chosen. Failure to provide it means that the contract cannot be concluded with the payment method you have selected.
Third-party providers
When paying via the payment method of a third-party provider, the data required for payment processing is transferred to PayPal. This processing is carried out on the basis of Art. 6 (1) (b) GDPR. In order to carry out this payment method, the data may then be passed on by PayPal to the respective provider. This processing is carried out on the basis of Art. 6 (1) (b) GDPR. Local third-party providers may include, for example:
Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
Purchase on account via PayPal
When paying via the payment method purchase on account, the data required for payment processing is first transferred to PayPal. In order to carry out this payment method, the data is then transferred by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) (b) GDPR. Ratepay may carry out a credit report based on mathematical and statistical procedures (probability or score values) using credit agencies in accordance with the procedure already described above. The data processing serves the purpose of the credit check for the initiation of a contract. The processing is carried out on the basis of Art. 6 (1) (f) GDPR on the basis of our overriding legitimate interest in protection against payment default where Ratepay makes advance payment. Further information on data protection and on which credit agencies Ratepay uses can be found at https://www.ratepay.com/legalpayment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/. Further information on data processing when using PayPal can be found in the corresponding privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. If a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again. Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may then not be able to make full use of all the functions of this website. You can use the following links to find out how to manage (including deactivate) cookies in the most important browsers:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
Unless other information is given below in this privacy policy, we only use these technically necessary cookies for the purpose of making our services more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognise your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognised even after a change of page. The use of cookies or comparable technologies is based on Section 25 (2) TDDDG. The processing of your personal data is carried out on the basis of Art. 6 (1) (f) GDPR on the basis of our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our services. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you.
Data subject rights and storage period
Duration of storage
After the contract has been fully processed, the data is initially stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular those under tax and commercial law, and is then deleted after the periods have expired, unless you have consented to further processing and use.
Rights of the data subject
Where the statutory requirements are met, you have the following rights under Art. 15 to 20 GDPR: the right of access, to rectification, to erasure, to restriction of processing, to data portability. In addition, under Art. 21 (1) GDPR you have a right to object to processing based on Art. 6 (1) (f) GDPR as well as to processing for the purposes of direct marketing.
Right to lodge a complaint with the supervisory authority
Under Art. 77 GDPR you have the right to lodge a complaint with the supervisory authority if you consider that the processing of your personal data is unlawful. You may lodge a complaint, among other places, with the supervisory authority responsible for us, which you can reach using the following contact details: Bayerisches Landesamt für Datenschutzaufsicht (BayLDA), Promenade 18, 91522 Ansbach, tel.: +49 981 1800930, fax: +49 981 180093800, email: poststelle@lda.bayern.de
Right to object
Where the personal data processing operations listed here are based on our legitimate interest under Art. 6 (1) (f) GDPR, you have the right to object to these processing operations at any time with effect for the future, on grounds relating to your particular situation. Following an objection, the processing of the data concerned will be discontinued, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or where the processing serves the establishment, exercise or defence of legal claims. Where personal data is processed for the purposes of direct marketing, you may object to this processing at any time by notifying us. Following an objection, we will discontinue the processing of the data concerned for the purposes of direct marketing.
Last updated: 22 October 2024
